Terms & Conditions

 Black Friday Sale

Offer valid on orders made on spearmintlove.com using the sale codes. Black Friday coupon codes must be applied at the time of purchase. Coupon codes cannot be applied to prior SpearmintLOVE purchases. Cannot be combined with any other offers or discount codes. Returned items that were purchased using a Black Friday coupon code are eligible for in-store credit only. Code is not valid towards the purchase of gift cards.

Flash Sales and Flash Brand Specific Sales

Offer valid on orders made on spearmintlove.com using the flash sale or brand sale codes. Codes must be applied at the time of purchase. Coupon codes cannot be applied to prior SpearmintLOVE purchases. Returned items that were purchased using a Flash Sale code are eligible for in-store credit only. Code is not valid towards the purchase of gift cards.

Sale Category

All products from the Sale Category are FINAL SALE.

Shipping 

All orders are shipped from our warehouse in Arizona. Any delivery dates provided by SpearmintLOVE are estimates. We reserve the right to make deliveries in installments as products are ready.  Spearmint LOVE will send you an email when your order has shipped and you may review your order and shipping information on your Account page. All USA shipments go by way of USPS or FedEx at SpearmintLOVE's discretion. 

All shipments include tracking with delivery confirmation.  Please make certain to ship to a secure location as we will not process refunds or re-ship orders once delivery confirmation is received.

SpearmintLOVE may cancel orders for any reason at any time and in our sole discretion. These can include fraud prevention, orders connected with a previous credit card dispute, or inventory errors. SpearmintLOVE may cancel any order being sent to a Freight Forwarding company/address.

International Customers:  We NOW SHIP to most countries. All international packages are shipped via FedEx. We will provide a customs declaration number, but transit times and delivery are out of our control.  Please note that import duties and VAT charges can apply for deliveries outside of the United States. We have no control over these charges and cannot calculate what they might be as customs policies differ widely from country to country.  The customer is responsible for all import duties/customs charges.  Though it is very unusual, refunds for lost packages are NOT provided so purchase at your own risk.

Pre-order Items 

All pre-order items reference an "Expected Ship Date" which is our best estimate of product availability at the time of sale.  These dates can and do change.  While we make every effort to deliver on or before these dates, please be aware that all pre-ordered items are subject to changes in actual ship dates.  In order to provide the best service experience, we encourage customers to avoid time-sensitive purchases such as gifts on pre-order items.

 Return Policy 

You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  Beyond 7 days we do not offer refunds under any circumstance.

Returned items must be unworn and UNWASHED. Items that appear worn, or that have stains, smell of cigarette smoke, deodorant, dog hair or odors, etc will not be accepted. If an item has been worn once it will not qualify for a return. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 Spearmint Love's Intellectual Property 

SpearmintLOVE & Spearmintlove.com graphics, logos, designs, and service names are trademarks of Spearmint Ventures, LLC.

 Privacy 

SpearmintLOVE’s privacy policy can be found at https://www.spearmintlove.com/privacy-policy/, and is incorporated herein by reference.