Shipping policy

Once packages are shipped from our Tempe, AZ warehouse, they may temporarily require more time to be delivered due to limited transportation availability and increased volume with USPS and our other shipping carriers.

We recommend upgrading to Priority Shipping for time-sensitive orders. Launches, restocks, and holidays might extend shipping times; we thank you for your patience!

 Shipping

	Cost	Warehouse processing  time:	Transit time:
Standard Shipping	$6 or Free for orders $75+	3-5 business days	3-6 business days after date shipped
Priority Shipping	$9.99	1-2 business days	2-4 business days after date shipped
International Express Shipping	By Country and Weight	3-5 business days	3-7 business days after date shipped

*This timeline is an estimate only and not guaranteed. On rare occasion, orders will ship or be delivered outside this timeframe. We reserve the right to make deliveries in installments as products are ready.

We ship all orders from our warehouse located in Tempe, AZ.

Preorder items ship in the time period stated above after their given release date. If your order includes both preorder and non-preorder items, the full order will be held until the expected ship date of the preorder item(s). We may occasionally split your order into multiple shipments at SpearmintLOVE's discretion.

All pre-order items reference an "Expected Ship Date" which is our best estimate of product availability at the time of sale. These dates can and do change. While we make every effort to deliver on or before these dates, please be aware that all pre-ordered items are subject to changes in actual ship dates. If your order includes both preorder and non-preorder items, the full order will be held until the expected ship date of the preorder item(s). In order to provide the best service experience, we encourage customers to avoid time-sensitive purchases such as gifts on pre-order items.

Orders cannot be modified or cancelled once they have been submitted. However, unwanted items can be returned for a refund once received. For more return information, please refer to our return policy below.

Orders of $300 and up require signature confirmation upon delivery.

All U.S. orders are shipped via USPS or FedEx, at SpearmintLOVE's discretion. SpearmintLOVE is not responsible for package deliveries affected by an invalid or old address provided by the customer, natural occurrences, air and ground transportation delays or strikes, customs, or transfers from our U.S. carrier to the local carrier in the destination country. SpearmintLOVE may cancel any order being sent to a Freight Forwarding company/address.